FAQs & Tips
How long does it take?
The normal turn-around time for in-house orders is one week until shipped or pick up date. Although we can usually do rush orders, they may be limited to in-stock items and are subject to a rush charge. We do not engrave while you wait.
We do have some ready-to-go not engraved trophies that are available same day. Medals on neck ribbons can be quickly assembled as well, but generally would not be engraved same day. We try to keep the XR 2" Medal series in stock. Another option may be some general stock ribbons, which we also try to keep the 1st-6th Place and Participation in stock.
Custom ribbon orders usually take 2 weeks to ship. Cast Plaques usually take 4-6 weeks to ship.
Additional time is appreciated, especially in April, May and October.
What is the cost for engraving?
When buying a product the following are included the price:
- Medals - up to 30 Characters Free
- Trophies & Resin Awards - up to 50 Characters Free
- Plaques - either 15 or 25 words (depending on Plaque type) Free
- Acrylics - up to 25 words Free
Although you can have additional text, they incur an extra charge. Our general engraving charges are a minimum of $4 or $.25 per character or $1.25 per word. Some quantity discounts are available and depend on what is being engraved.
What are your font choices?
We have 1,000s of fonts available for laser engraving acrylic, glass, crystal, colored brass on clocks, desk sets, name blocks and badges, and small signs. If you have a preference please let us know which ones you like and we will see if we have it.
For rotary engraving on brass for resin awards, traditional trophies, plaques, and many brass or silver gift items check out this page for rotary engraving fonts and design options.
Do we have examples of award verbiage?
Do we engrave on items not purchased at our store?
Most of the time we can engrave on a brass, aluminum or plastic plate that can be mounted on a personal item. In some cases we will engrave directly on items brought in but please call ahead to describe your item(s). Currently, we do not engrave wine glasses.
Do we buy or accept used trophies?
No, we really don't have the space to store them. We get this question regularly and would love to find a good solution. If you represent a non-profit organization that is interested in receiving used trophies please contact us with what kinds of awards you'd like.
Why and how to create a recognition program?
The Awards and Personalization Association has created the "Recognition is Rewarding" website that illustrates the value of rewarding accomplishments for professionals and youth. This site gives pointers on how to start a successful program.